FAQ

Explore our FAQ section for answers to common questions about our services, leasing, maintenance, and more. If you don’t find what you’re looking for, feel free to contact our team!

Question categories

Can lease terms be negotiated?

Yes, lease terms are negotiable. We work with both landlords and tenants to reach mutually agreeable terms.

Can you help with renovations or property upgrades?

Yes, we can assist with planning, budgeting, and overseeing renovations and upgrades to enhance your property's value and appeal.

Do you assist with sustainability and energy efficiency improvements?

Absolutely. We can advise on and implement sustainability initiatives to help reduce your property's environmental impact and operating costs.

Do you have experience managing historical buildings?

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Do you specialize in any specific types of commercial properties?

We manage a diverse portfolio of properties, including:

  • Office buildings
  • Retail spaces
  • Industrial properties
  • Mixed-use commercial/residential buildings
  • Multi-residential buildings
  • Do you help with lease negotiations?
  • Yes, we handle all aspects of leasing, from initial negotiations to lease signing and renewals.

How often will I receive updates on my property?

We provide regular updates on your property's performance, including financial reports, maintenance reports, and tenant communications. Typically, owners receive a comprehensive monthly report.

What happens if a tenant does not renew their lease?

If a tenant does not renew, they are required to vacate the premises according to the terms of the lease and settle any outstanding balances.

What is a renewal option in a lease?

A renewal option gives the tenant the right to renew their lease for a specified period, usually under the same terms and conditions.

What is the difference between a gross lease and a net lease?

Gross Lease: The tenant pays a fixed rent, and the landlord covers most operating expenses (property taxes, insurance, maintenance).

Net Lease: The tenant pays a base rent plus a portion of the operating expenses. There are variations (single net, double net, triple net) depending on which expenses the tenant is responsible for.

What kind of technology do you use to manage properties?

We utilize advanced property management software to streamline operations, track maintenance requests, manage finances, and communicate with tenants effectively.

What maintenance services do you provide?

We provide a full range of maintenance services, including:

  • Electrical systems
  • HVAC (heating, ventilation, and air conditioning)
  • Plumbing
  • Structural maintenance
  • Leak prevention
  • Janitorial services (depending on the agreement)

What services does your property management company offer?

We offer a comprehensive range of property management services, including:

  • Financial Management: Full accounting, budgeting, rent collection, financial reporting
  • Tenant Management: Tenant screening, lease administration, tenant communication
  • Property Maintenance: Preventative maintenance, 24/7 emergency response, repairs
  • Construction & Renovation: Project management, contractor supervision
  • Other Services: Office design, relocation services, security

Which regions in Canada do you serve?

We currently manage properties in Quebec, Ontario, Nova Scotia, Prince Edward Island, and other provinces in Eastern Canada.

Can you help with renovations or property upgrades?

Yes, we can assist with planning, budgeting, and overseeing renovations and upgrades to enhance your property's value and appeal.

Do you assist with sustainability and energy efficiency improvements?

Absolutely. We can advise on and implement sustainability initiatives to help reduce your property's environmental impact and operating costs.

Do you specialize in any specific types of commercial properties?

We manage a diverse portfolio of properties, including:

  • Office buildings
  • Retail spaces
  • Industrial properties
  • Mixed-use commercial/residential buildings
  • Multi-residential buildings
  • Do you help with lease negotiations?
  • Yes, we handle all aspects of leasing, from initial negotiations to lease signing and renewals.

What maintenance services do you provide?

We provide a full range of maintenance services, including:

  • Electrical systems
  • HVAC (heating, ventilation, and air conditioning)
  • Plumbing
  • Structural maintenance
  • Leak prevention
  • Janitorial services (depending on the agreement)

What services does your property management company offer?

We offer a comprehensive range of property management services, including:

  • Financial Management: Full accounting, budgeting, rent collection, financial reporting
  • Tenant Management: Tenant screening, lease administration, tenant communication
  • Property Maintenance: Preventative maintenance, 24/7 emergency response, repairs
  • Construction & Renovation: Project management, contractor supervision
  • Other Services: Office design, relocation services, security

Can lease terms be negotiated?

Yes, lease terms are negotiable. We work with both landlords and tenants to reach mutually agreeable terms.

What happens if a tenant does not renew their lease?

If a tenant does not renew, they are required to vacate the premises according to the terms of the lease and settle any outstanding balances.

What is a renewal option in a lease?

A renewal option gives the tenant the right to renew their lease for a specified period, usually under the same terms and conditions.

What is the difference between a gross lease and a net lease?

Gross Lease: The tenant pays a fixed rent, and the landlord covers most operating expenses (property taxes, insurance, maintenance).

Net Lease: The tenant pays a base rent plus a portion of the operating expenses. There are variations (single net, double net, triple net) depending on which expenses the tenant is responsible for.

How often will I receive updates on my property?

We provide regular updates on your property's performance, including financial reports, maintenance reports, and tenant communications. Typically, owners receive a comprehensive monthly report.

What kind of technology do you use to manage properties?

We utilize advanced property management software to streamline operations, track maintenance requests, manage finances, and communicate with tenants effectively.

Do you have experience managing historical buildings?

-

Which regions in Canada do you serve?

We currently manage properties in Quebec, Ontario, Nova Scotia, Prince Edward Island, and other provinces in Eastern Canada.

Get a comprehensive property assessment with us.

We offer personalized property assessments tailored to your specific needs. Whether you’re a landlord, property manager, tenant, or other stakeholder, our team provides expert insights to help you make informed decisions.

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